The first winter was a disaster. We purchased the stove in November, and what with one thing then another, it was not installed until late January. Once installed, it did not work. Mark tried and failed. I read the directions, tried, and failed. We tried different wood—no luck. Finally, we gave up. Come June, and the Mother Earth News Fair, we found the manufacturer in his booth and complained. He came out the next day, pronounced the stove flawed, and replaced it.
The next winter, we had no trouble with lighting the stove, but it did not heat the basement. It is a full basement, surrounded by wet fifty degree clay soil, with a serious seepage problem when the rains are heavy. Nothing will heat that basement! We tried for several Saturdays, even boiling water for tea on the top, but it raised the temperature about two degrees. Mark was disappointed; I knew that it was only a matter of time before it moved upstairs.
The stove sat, unused, in the basement for two winters before I raised the issue. We have a garage converted into dining room that we have been heating with an electric space heater. All of the literature for the Kimberly stove suggests that it was designed to heat a small cabin, or tiny home, or RV…which is about the size and shape of the dining room. Why not move it up, where it will be VERY useful, rather than keeping it in the basement, unused? Mark saw the logic. We contacted the stove company.
We are, finally, very happy with the purchase. It was more expensive than a traditional stove, so I cannot recommend it for everyone, but it does work as promised—when it is in the right space.